People do more from custom than from reason.
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If we don't take care of the customer... somebody else will.
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It is not enough to give the customer excellent service. You must subtly make him aware of the great service he is getting.
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The customer is our reason for being here.
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The customer is the final inspector.
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To my customer: I may not have the answer, but I'll find it. I may not have the time, but I'll make it. I may not be the biggest, but I'll be the most committed to your success.
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When handling a customers complaint, remember: If you can't fix it, don't drop it.
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Make the most of all that comes and the least of all that goes.
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No person is either as happy or as unhappy as they imagine. Things are never as good or as bad as they seem.
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The one who complains about the way the ball bounces is likely the one who dropped it
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In full view of his television audience, he preached a new religion -- or a new form of Christianity -- based on faith in financial miracles and in a Heaven here on earth with a water slide and luxury hotels. It was a religion of celebrity and showmanship and fun, which made a mockery of all puritanical standards and all canons of good taste. Its standard was excess, and its doctrines were tolerance and freedom from accountability.
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Adversity is a fact of life. It can't be controlled. What we can control is how we react to it.
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Breakdowns can create breakthroughs. Things fall apart so things can fall together.
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Frogs have it easy, they can eat what bugs them
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He who knows the darkness shall learn to live in the light.
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It is not the mountain we conquer, but ourselves.